If you can't find a post you scheduled, there are a few things you might check.
 

Finding Missing Posts

The Post Failed to Publish

First, head to your Homepage and scroll down to Your Schedule. If you've missed any notifications or had any posts fail, you'll see a number next to the Failed/Missed Posts section of your schedule:

Click Failed/Missed Posts to see your failed posts and examine why they failed.


Here you can see there was an Instagram post that failed. Tailwind will display an explanation for why the post failed -- in this case, it was because the video uploaded did not meet the requirements for Instagram publishing:

Sometimes a post can fail for a few reasons -- a couple being either a bad link (Pinterest) or an invalid aspect ratio (Instagram). You can learn more about specific reasons why posts may fail here.

Scheduled for the Wrong Time

Once you've checked that the post didn't fail, the next thing you might look for is that it didn't accidentally get scheduled for the wrong time -- which happens occasionally. You can check for this on your Homepage. 

Published Page

If you can't find any failed posts, and it doesn't look like it was scheduled for the wrong time, your next move should be to double-check and make sure that the post didn't get published by going to your Insights page and checking Pin Inspector or Post Inspector.

Sometimes posts can get lost among all the others, and checking this page is a good way to make sure it really didn't go out. You can look for the exact time and date that the post was scheduled for. 

Missed Notification (Instagram) 

If you use your phone for scheduling, and you get notifications when it's time to post, then sometimes if you missed the notification or don't post when prompted the post will hang out in the Homepage.

If you did miss the notification, all you need to do is reschedule the post.

Tried to post multiple images

During the notification process, ​the caption and images will be saved to your phone. The image(s) will be saved to your photos library and the caption/hashtags will be saved to the clipboard.

As you proceed, you'll be prompted to open up Instagram to post. You'll want to make sure and select to upload a carousel post in Instagram and then choose the additional images from your phone's photos library. Then, once you get to the caption, you'll want to tap and paste in the empty box to paste the caption from the clipboard onto the caption field.

If you happen to lose the post, check your photos library and tap to paste the caption that should be saved to your clipboard.

Still can't find it?

If you've checked all of these options and are still unable to find your post, send us a message and we'd be happy to try and locate it for you! Click the question mark icon in the bottom left corner of your dashboard, or email us at [email protected].

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