Skip to main content

Can my friend manage or post for me on my account?

Virtual Assistants can have their own login without seeing your billing information to help you schedule content.

Updated this week

Can my coworker have access to my account with their own login? Sure! We call those "Collaborators". A collaborator is anyone you'd like to share your dashboard with: clients, managers, and the rest of your team.

When you add a collaborator, that person gets their own login information so that they can check on the brand's progress any time they'd like. The collaborator will be able to see ALL additional brands that have been added to the account.

Important: Collaborators are only available on select paid plans. Refer to "Number of Users" on your plan pricing page for more information or to upgrade your account.
​

How to Add a Collaborator

  1. Click on the Settings gear in the upper-right corner of your Tailwind dashboard and select "Team / Collaborators"

2. Click the first open row titled β€˜Invite a Collaborator’ in the center of the screen.

3. Type in the First Name, Last Name, and Email address of the person who will be collaborating on your account, select Admin or Viewer, and click "Invite Collaborator".

4. Click "OK" on the pop-up box to accept the collaborator will have access to all the accounts.

5. Once the collaborator has been invited, the row should appear orange with "Pending Invitation", letting you know that an email invitation to collaborate on your account has been sent. It will turn Green once the collaborator has accepted.

Expert Tip: Did you get an error message that says that the email already exists? See also: I can't add a collaborator because the email already exists

Available Collaborator's Permissions

Admin

Admin Collaborators will have FULL privileges on your dashboard, including the ability to:

  • Change plans

  • Change billing details

  • Add extra Accounts, Competitors, and Collaborators

  • Adjust any other setting

Viewer

Viewer Collaborators can see your dashboard exactly like you do, but DO NOT have privileges to make any of the changes listed above.

Did this answer your question?