To cancel, go to Settings → Subscription & billing and cancel each subscription you want to stop. You keep access until the end of the period you've paid for. No refunds are provided for unused subscription time.
On Pro, Advanced, Max, Plus or the legacy Free plan? Those are legacy plans and are cancelled a different way. See Legacy plans.
Billed through Shopify? Shopify handles your invoices and payment method. Settings → Subscription & billing shows how to change or end your plan.
How to cancel
Go to Settings → Subscription & billing.
Find the Pinterest account and the subscription you want to stop, and click Cancel.
Confirm with Cancel subscription.
If you have subscriptions on more than one Pinterest account, cancel each one.
What happens after you cancel
Your subscription won't renew, and you won't be charged again.
You keep access until the end of the period you've already paid for. This works the same way for monthly and annual billing.
Any remaining included credits expire at the end of that period.
You can click Reactivate before the period ends if you change your mind.
One exception ends access right away: cancelling while your subscription is past due. When a past-due subscription is cancelled, no further payment attempts or past-due reminder emails are sent, and the unpaid balance from the past-due period is not collected.
We're sorry to see you go! If you have any questions or feedback, please send us a message so we can help.
Key notes and tips
No refunds are provided for cancelling during a subscription period. Cancel before your renewal date to avoid an unwanted charge.
Please don't rely on a renewal reminder email alone. Renewal notices are sent by email, and if your email address has previously bounced or been marked as spam it can be suppressed, which means the notice may never reach your inbox even though your subscription still renews on schedule. Make a note of your own renewal date, and keep the email address on your account current and able to receive mail from us.
Don't see Subscription & billing in Settings? Only the Tailwind account owner can see it, so ask the account owner to cancel.
You're the account owner and can't find the cancel option? Send us a message or email [email protected] and we'll help.