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Where can I find my Billing Statements?

Looking for your Statements?

You can find and download your billing statements in your Tailwind dashboard under Settings > Billing / Statements. Open the Statements tab next to Subscription, then click any period to download that payment receipt. If a statement is missing, message us in chat and we'll grab it for you.

Download Payment Statement

  1. Go to your Billing / Statements (located in the settings menu in the top right-hand navigation).

  2. Click the "Statements" button just to the right of the "Subscription" Tab.

  3. Click any link to download that period's payment receipt.

Important: If you can't find your current statement for a subsequent purchase, please send us a message in chat and we'll grab it for you!

Helpful Tip: If you download the PDF and it doesn't look right try double-clicking the filename from your downloads folder and removing .HTML and replacing with .PDF.

That should render the file into a readable PDF.

Didn't get an emailed receipt for a credit auto-refill?

If you have automatic credit refills turned on and were charged but didn't receive an emailed receipt, the charge is still valid — you can always find and download the receipt for any charge, including automatic credit refills, from this Statements page. If you can't locate it here either, message us in chat and we'll send you a copy.

Active coupons and adjusted next charge

If you have an active coupon on your account, you'll see your coupon code, the discount amount, and your adjusted next charge on the billing subscription page (Settings > Billing > Subscription).

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