Tailwind accepts major credit and debit cards, including Visa, Mastercard and American Express, and PayPal. We bill in US dollars.
PayPal
You can pay for Tailwind with PayPal. It covers both your subscription and credit purchases, including automatic refills.
When you subscribe: choose PayPal at checkout and approve the payment in the PayPal window. To use a card instead, choose Pay with credit card.
If you already subscribe: go to Settings → Subscription & billing, and in the Payment methods panel click Add and use the PayPal button. Then click View all and choose Set as active on it so it is the method that's charged. Only the Tailwind account owner can see Subscription & billing.
You can save one PayPal account on your Tailwind account at a time. If a PayPal account is already saved, PayPal isn't offered again. To use a different PayPal account, remove the saved one first (make another payment method active if you need to).
If the PayPal window closes or something goes wrong connecting to PayPal, try again or pay with a card.
Billed through Shopify? If your Tailwind plan is billed through Shopify, Shopify handles your invoices and payment method, so cards and PayPal aren't managed in Tailwind.
Bank transfer and invoices
We don't accept bank transfer or payment against an invoice. All plans charge your card or PayPal account automatically when you subscribe and at each renewal. We can't send an invoice for payment ahead of a charge.
For your finance team: after each payment you get a statement showing the amount, date and payment method. We can add your business name, address and VAT/tax ID to it. See Can I get an invoice with my company name, address or VAT number?
Card declined? See Why was my transaction declined?